Frequently Asked Questions
At Yes Solar Solutions, we are proud to be a trusted leader in solar power systems, backed by a team of highly knowledgeable and experienced professionals.
Our expertise enables us to provide top-tier solar solutions to customers across North Carolina. To help answer your questions, we have compiled a list of the most frequently asked questions below.
If you have any other questions, feel free to contact us by submitting a form or giving us a call, we are here to help!
Solar Technology
At Yes Solar Solutions, we install high-quality solar panels designed to last 25 to 30 years or more. While the panels’ efficiency may slightly decrease over time, most systems continue to produce clean energy well beyond the 25-year mark. Additionally, many solar panel manufacturers offer warranties to ensure long-term performance and peace of mind. Regular maintenance and proper care can further extend the lifespan of your solar panels, ensuring you get the most out of your investment.
The number of solar panels you need depends on several factors, including your energy consumption, the size and orientation of your roof, and the amount of sunlight your location receives. At Yes Solar Solutions, we customize each solar system to meet your unique energy needs. During a consultation, we analyze your annual energy usage, roof space, and site-specific factors to design a system that maximizes efficiency. To get a precise estimate, we offer a free, personalized analysis to determine the optimal number of panels for your home or business.
When the power goes out, most solar systems connected to the grid will automatically shut off for safety reasons, as required by law. This prevents electricity from being sent back to the grid, which could endanger utility workers. However, if you have a solar system with battery backup or a solar generator, you can continue to power essential appliances during an outage. At Yes Solar Solutions, we offer solar battery storage options that allow you to store excess energy generated by your solar panels, providing reliable power when the grid goes down.
Solar power system pricing is typically similar across the industry. If one company offers a much lower price, it is often due to outsourcing labor or not providing fair wages and benefits to employees. Additionally, low-cost competitors often do not account for essential system maintenance after installation, which can lead to unexpected expenses down the line. Our pricing includes a dedicated service department to ensure reliable, post-installation maintenance and support, providing lasting value and peace of mind.
At Yes Solar Solutions, we use local, in-house employees who are authorized to work in the U.S., all of whom receive full benefits, including health insurance, a matching 401(k), and profit-sharing. Our sales team is compensated with both salary and commission, ensuring their focus is on finding the best solution for you, not just closing a sale.
Companies offering rock-bottom prices often compromise on quality or go out of business, leaving customers with unfinished projects. At Yes Solar Solutions, we believe in providing top-tier service and quality at a fair price, ensuring your investment is secure.
The North American Board of Energy Practitioners (NABCEP) accreditation is the highest standard in solar energy, with fewer than a dozen solar installers in the U.S. achieving this honor, Yes Solar Solutions is the only one in North Carolina. Unlike NABCEP Certification, which is for individuals, accreditation involves a comprehensive company audit, covering safety records, employee training, benefits, risk assessment, and third-party inspections of project sites.
The photovoltaic (PV) modules on solar panels convert sunlight into electricity. Solar systems utilize modular panels made of silicon properties that will react directly to sunlight. During this process, the system generates direct current (DC) electricity. The DC electricity moves from the panels to an inverter and converts the electricity into alternating current (AC) in homes or businesses.
The cost of a solar system is based on its size, which is customized to fit the unique annual energy needs of each customer and their facility. Site-specific elements, such as energy consumption patterns, electric rate schedules, and available roof space, play a key role in determining the optimal system size. Additionally, financial incentives, which may vary by customer, can affect your total investment.
For a free, personalized analysis and cost estimate based on your specific needs, contact Yes Solar Solutions at (919) 459-4155.
Solar Installation
Some national and local solar companies rely on subcontractors who often lack liability insurance, workers’ compensation, or proper licensing, and typically do not disclose they are subcontractors. At Yes Solar Solutions, we have had many installers join our team after working for competitors as 1099 subcontractors, where customers were unaware of their status. It is important to note that any installer working on your system must operate under an electrical license, which most subcontractors do not have. Additionally, subcontractors have little incentive to prioritize quality, as they are often paid by the number of panels installed, leaving others to address any issues later.
At Yes Solar Solutions, all individuals working on your project, including crews, electricians, and project managers are full-time, in-house employees, and not contractors. We pride ourselves on employing local, authorized professionals who receive full benefits, including health insurance, a matching 401(k), and profit-sharing. This ensures consistency in the quality of our work and a strong commitment to delivering the best possible solar solutions for our customers
It is a good idea to obtain the company’s license numbers and verify them through the State Board of Electricians and General Contractors’ board. In North Carolina, a solar installation company must hold both licenses. You can search by the company name or by the qualifier (an employee whose license is registered under the company).
Yes, you can add extra modules to your system up until your inverter reaches its load limit. You can expand the system by adding more inverters if needed. Opting for microinverters allows you to add more solar panels at any time. Additionally, you have the option to incorporate battery storage systems and smart panels to better align with your budget.
Surprisingly, solar power systems normally add less than 4 pounds per square foot. Modern construction can support loads far greater than this. Older buildings may require structural work before installing a system, however, this rarely happens. All Yes Solar Solutions plans will be designed to include a structural engineer review and an engineer’s stamp of approval.
A solar installation will require permits. As a North Carolina general contractor, Yes Solar Solutions collects all necessary building and electrical permits for your installation. We will ensure the installation meets all state and local requirements.
Solar Maintenance
Yes, at Yes Solar Solutions, all of our solar systems come with comprehensive warranties. Most solar panels are backed by a manufacturer’s warranty that typically covers 25 years of performance, ensuring they continue to operate at a high efficiency. In addition, inverters often come with warranties ranging from 10 to 15 years, and our installation services are also covered by a workmanship warranty. We provide a full package of warranty details during your system walk-through and are available to answer any questions through our dedicated service department. This ensures peace of mind and long-term protection for your investment.
Yes Solar Solutions provides a comprehensive warranty package during your project walk-through and is available to answer any questions. Our dedicated service department manages all warranty claims, troubleshooting, and production inquiries.
When considering other companies, ask how they handle service, especially if they are small, not local, or rely on subcontractors. A lack of in-house crews can lead to ad-hoc service arrangements. Be sure to inquire about the number of service technicians on staff and their qualifications. At Yes Solar Solutions, our most experienced installers form our service team, ensuring expert care for your solar system.
Cleaning solar panels is simple and can be done with water and a soft brush or sponge. Regular rain will usually keep your panels clean, but in areas with less rain or heavy dust, dirt, or pollen, occasional cleaning can help maintain their efficiency. It is important to avoid abrasive materials and harsh chemicals that could damage the panels. If your panels are difficult to reach or you prefer professional cleaning. Please contact us as we have reputable companies to assist you with this.
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